Thank you for your interest in Unihomeblind. This page explains our production and shipping process for custom blinds and shades. We work on a made-to-order basis — you send us your window sizes and requirements, we quote, and then we produce and ship to your door.
Production Time
Because every blind, shade and curtain is custom-made to your measurements, standard production takes 5–10 business days after order confirmation. Motorized and outdoor products may take 10–15 business days. We will keep you updated at every stage.
Shipping Methods & Time
We ship worldwide via major carriers such as DHL, FedEx, UPS and TNT, or sea freight for large commercial orders. Express delivery typically takes 3–7 business days after production. Remote areas may require additional time. Once your order ships, we will share the tracking number by email or WhatsApp.
Shipping Cost
Shipping cost depends on your location, order size and weight. When you request a quote, we will provide an all-inclusive price that covers the products and freight to your door. Most of our shipments include shipping insurance at no extra cost.
Customs & Duties
International orders may be subject to import duties, taxes and customs clearance fees charged by the destination country. These charges are the responsibility of the buyer. We have no control over these fees. We are happy to advise on the lowest customs duty shipping method for your country.
Shipping Address
Please confirm your complete shipping address before we dispatch. We are not responsible for orders sent to an incorrect or incomplete address provided by the customer.
Damaged in Transit
If your package arrives damaged, please take photos of the outer carton and the damaged product within 7 days of delivery and contact us. We will arrange a replacement or resend damaged parts free of charge.
Track Your Order
To check your production status or ask a shipping question, email us at lity@unihomeblind.com or reach us on WhatsApp at +86 181 4891 6632. We respond within 24 hours on business days.
